With that nugget of information out of the way, let’s dig into the Hub and Lens software.įirst, between these two downloadable software programs, it was the Plantronics Hub software that arrived on the scene first. So when you hear the name Poly being referred to, you’ll know the back story. The name of this new, consolidated company is Poly. Once the acquisition was complete, a new company emerged with an expanded product line, and a new name. And as you might know, Polycom was a company well-known for producing high quality audio, and video products. Not so long ago, Plantronics acquired a company called Polycom. So with that in mind, let’s get started.īefore I begin, I thought it would be important to give you a very brief piece of information about Plantronics as a company, because they’ve gone through some changes recently. And in doing so, point out when you might use one over the other, and to a degree, what they both do, and how they differ. So in our ongoing desire to be helpful, and make things easy, I thought it would be worthwhile to talk about this. That question is what’s the difference between the Plantronics Hub software and the Poly Lens? Let us know your thoughts on the Plantronics Hub app on the Comments tab above.When interacting with our customers, there is a question that seems to come up frequently. The convenience of this app can’t be understated, and provides great features at the best price: free. Manage your headset call features from your wrist with your smartwatch. You can choose between Voice-activated, Timed (range is from every minute to every 15 minutes), or Off.įor additional functionality on-the-go, Plantronics Hub now supports the Apple Watch with the Plantronics Voyager Focus UC, Voyager Edge, and Voyager Edge UC Bluetooth headsets. Another customizable feature is the Mute Reminder. Smart Sensor options can be managed from the app. The Buttons & Lights tab is a diagram of the headset with a guide map is for quick identification of the pieces and parts on the headset. The How Do I? section lists answers to every possible question you can think of, including pairing, muting, configuring Active Noise Cancelling (if available) or the USB adapter, Call features and so much more. Plantronics Hub acts like a Help Desk for your Bluetooth headset, too. A new screen will appear, with a congratulatory message: “Congratulations! You found your headset in 00:22 seconds” or however long it took to find the headset! If you did not find the headset, select “Not Found.” A useful list of FAQs is displayed to assist you with recovery of your headset. Once you have found the headset, select “Found” on the bottom of the screen. With a smaller headset, however, such as the Voyager Edge, the volume increase may not be enough to find the headset due to its smaller ear speaker. The tone (an alert sound) can be difficult to hear, though fortunately, the volume is adjustable from the app. There are 2 options to locate the headset, either Send Tone (loud tone sent through earphones which is adjustable on the app) or BackTrack (retraces where the headset’s been on a map).Ī few caveats: the headset must be turned “on” to use Send Tone. In our estimation, the coolest feature is Find My Headset. Immediately, your headset’s talk time is displayed, so there are no surprises when you’re on a call and lose battery power! Depending upon the headset you use, the features will be different. Open Plantronics Hub, and select your Plantronics headset: the options are BackBeat, Explorer, M series, Marque, Voyager 5200, Edge, Focus, Legend, PRO HD headsets. Once you have the app, turn on Bluetooth to pair the headset to your smartphone. It also serves as a user guide/help desk for your new headset, and has some cool features, too.ĭownload the “Plantronics Hub” app from App Store (for iPhone) for Android Devices, Google Play store has it here: Plantronics Hub. Congratulations on purchasing a new Plantronics Bluetooth headset! Your next step is to download the FREE Plantronics Hub app, which ensures connection between smartphone and headset.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |